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ulrichmayr
Beginner

Jabber 9.6 Auto-Update

Hello,

I've got a problem with the Jabber Auto-Update function. The problem is, that the Jabber client want to update itself to 9.7 even on a non supported OS like Windows XP.

Is there any Parameter or something like that for the update XML file? Or another way to fix this?

Regards

2 REPLIES 2
keglass
Rising star

Ulrich,

I found information on configuring automatic updates in this Cisco Jabber for Windows document.

Cisco Jabber for Windows 9.6 Installation and Configuration Guide - Configure Cisco Jabber [Cisco Jabber for Windows] - …

Please post back to the community if you have additional questions or need more information.

Hope that helps.

Kelli Glass

Moderator for the Cisco Collaboration Community

Hi Kelli,

I already know this guide and configured the automatic updates, works just fine. My problem is that since Jabber for Windows 9.7 doesn't support Windows XP/Server 2003 anymore. But the clients on this platforms also get the update info and in my opinion they shouldn't. The Question is if there is a way for the update function to check that or Cisco just didn't think about this?

Regards

Ulrich

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