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Jabber 9.6 Contact resolution

hy out there,

we are running jabber 9.6. with deskphone integration
If i call a contact from within jabber,the conversation window show's the contact name.
if the contact calls in, the conversation window show's the name.

but

if i call dialing from my deskphone, the conversation window doesn't show the contact name, thre is only nothing, only the call with no number or resoltuion.

maybe any help out there


I will check if that was the same behaviour in 9.2.6

1 Reply 1

Hy

i've Tested the 9.2.6 client an the behaviour on the Call changed. The contact is merged when i'm dialing from my Deskphone. (The client does a LDAP lookup and Merges the Dialing Window with the Active Chat). If i do that in 9.6 then there isn't any LDAP query for that call and the conversation Window looks like below.

See Screen below

Screen from 9.2.6:

jabber_926.png

If i do the Same in Jabber 9.6.0 or 9.6.1:

jabber_9.6.png

cheers Floh