Jabber and deskphone control with video

[Ahmed Awida]

Hi all,

one of our clients has IM and presence 9.1 and jabber on windows 9.1.X and is integrating with Active directory for user synchronization and authentication.

Q.

why when we use deskphone control with jaber users have an audio in hardware phones but video in Jabber clients not working ?

Note that the media service interface file  is installed.

Help needed.

Thanks in advance.

[Muhammad Maqsood Mushtaq]

Hi Ahmed,

Please review "Set Up Desk Phone Video" section in server setup guide.

Thanks,

Maqsood

[Ahmed Awida]

Hi  Maqsood Mushtaq,i read one of your posts about resetting the MSI and it worked.

Thanks man and i rated your useful post by 5 stars

[Dennis Mink]

you might want to have a look at this post 

https://supportforums.cisco.com/thread/2160363

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