Jabber - Cannot communicate with the server

[keyur.prajapati]

Hello,

We have upgraded CUPC to Jabber 10.5.5 and users started receiving error: Cannot communicate with the server.

Users can still access CUPC but not Jabber.

We are using CUCM 8.6 and CUPS 8.6

Please suggest.

Thanks,

[RAJAMANI Nallakaruppan]

Can you please try with Jabber 10.6.1? If it is still not working, we would have to collect the Problem Report from the Jabber client

Regards

Rajamani

[keyur.prajapati]

Thanks for reply Rajamani. Rebooting CUPS fixed the issue.