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Jabber_chat_remote desktop

siwar.ziadi1
Level 1
Level 1

Hello,
I'm going to activate chat history and remote desktop control for some user jabber, how can I do that please? Thank you

 

i make a change in xml file, i puted <DisableRemoteDesktopControl>false</DisableRemoteDesktopControl>
                                                        <disable_im_history>false</disable_im_history>

i uploaded file-->restart TFTP--> mentioned a name of file (configurationfile=jabber-config-group1.xml)" in the Cisco Support Field"

disconnect/connect Jabber but no update

2 Replies 2

Jonathan Schulenberg
Hall of Fame
Hall of Fame
Apply Config of the CSF device?
Did you perform a Refresh Configuration Inc the Jabber client? It caches the XML file in current versions.

Also, if you want to enable remote control you need to set that flag to true.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/11_9/cjab_b_parameters-reference-guide-jabber/cjab_b_parameters-reference-guide-jabber_chapter_011.html#reference_7165B02F88945E7690BB26225E3C5C01

Hello,

Thank you for your reply, that's what I did already, mom I erased the cache and reset jabber, disconnection / connection