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gasingha
Beginner

Jabber - click 2 call on number hyperlink from browsers

I'm trying to find if there is a way we can get click 2 call on number hyperlink from browsers using Jabber today. This may involve some scripting using SDK etc, but I've not found anything concrete yet. Is there any third party plugin available to do this? Any help is appreciated.

Message was edited on April 19, 2013:  Lisa Marcyes from the Cisco Collaboration Community Team added community category and tags for greater ease in filtering (no change to content).

15 REPLIES 15
skilambi
Advisor

I thought you could do that if the number had tel:number. So if the browser had that today it would work. C2C natively through browsers isn’t supported

Thanks

Srini

Thanks Srini! I figured that part out from cross launch info from this site: http://developer.cisco.com/web/jabber-developer/cross-launching-the-native-jabber-client

I also successfully used a firefox add on called Telify to make this work on FIrefox.

Hi Gaurav,

Telify worked for me Thank You. I've enabled it on Firefox and set the User Protocol to sip: on Telify, and the Jabber for Windows 9.6 application picked up the number straight from the Firefox browser.


Wonder if there is a similar plug in for IE...

Kudos!

UPDATE: I've installed the Click to Call Cisco Unified Communications Widget and even though it's  EoL, it works on the lastest Chrome, Firefox and IE with Jabber for Windows

Hello there,

Can you elaborate on the uri protocol to insert into the hyperlink to launch the Jabber call? I can't locate the cross launching document in the site...

Hi,

I don't know which method are you referring to, but here goes:

For Telify

Capture.JPG.jpg

For Click to Call ver. 7.0.12.0 , just choose the CSF device to be used by the app.

Capture1.JPG.jpg

Hope this helps.

Regards,

Tiberie

Just a FYI but c2c plugin isn't supported with jabber even if it works. There is a post on this by john kenn from the jabber bu.

srini

crbates
Contributor

I have used HTML code to place a call from a desk phone (Jabber has to be setup to control the desk phone).  Here is an example of the code:

        <html>

                <a href="tel:+123-345-678-5555"><img src="call.png" border="0" alt="Launch Jabber to call" /></a>

        </html>

Is this what you are looking for?     

Thanks

adi323001
Beginner

I want to implement Click-to call functionality using Jabber SDK. So , when the user clicks on the number it should directly place a call. I don't want the Jabber for Windows to be called. Currently I have developed an extension which detects phone numbers on a web page. I have used Cisco Web dialer to initiate click to call. The problem here is the web dialer uses the jabber for windows to initiate communication. I want to implement browser-browser communication. Under Jabber SDK, there are documents which show how to integrate voice and video in your application which I don't think is worth.

If anybody can provide guidance would be really helpful.

Cheers,

Adi

ameshkin70
Beginner