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Jabber client 9.0.5 incoming declined calls are not going to voice mail

If I decline a call in the Jabber client the call does not get routed to my voice mail box but if I switch the setting option to "use my computer for calls" instead of my extension it works fine. Is there a setting a need to change so when I have it on "use my phone for calls" that the call will go to my voice mail if I decline the call in the Jabber client?   

Thanks,

Luis             

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Jabber client 9.0.5 incoming declined calls are not going to voi

Hi Luis,

The decision to send or not the call to voicemail is taken from callmanager  and not from jabber.

I would look at the line configuration of the softphone and see if the call forward options are set correctly.

HTH,

Christos

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