Jabber client - search for user by phone number

[Keith Lawrence]

Hi,

Jabber 11.6 client connecting to CUCM10.5 with CCMIMP also running.

We use UDS as the directory source and have a UDS srv record in DNS and can search for users by name just fine. Jabber config is:

<config version="1.0">
<Directory>
<DirectoryServerType>UDS</DirectoryServerType>
<UdsPhotoUriWithToken>http://WEBSERVERNAME/contactphotos/%%uid%%.jpg</UdsPhotoUriWithToken>
</Directory>
<Policies>
<EnableLocalAddressBookSearch>false</EnableLocalAddressBookSearch><ServicesDomainSsoEmailPrompt>ON</ServicesDomainSsoEmailPrompt>
</Policies>
</config>

However, we cannot search for a user by number. e.g. Joe Bloggs is on extension 10101.

I can search for "Joe" or "Bloggs" but cannot search for "10101".

Is this possible in Jabber?

[Jaime Valencia]

No, I'm afraid that's not possible, this is the enhancement request for it

UDS doesn't support bulk search by number

CSCuy74098

[Keith Lawrence]

Hi Jaime,

Thanks for the reply. Does jabber support searching by number in other directory modes? We used BDI before and still couldn't search by number either.

It seems a bit crazy that you can't look up a user by their extension number. Even our very old splicecom pbx system supported this.

ps - We switched to UDS to get around another limitation of jabber not being able to search over multiple AD forests in LDAP directory modes.

[Jaime Valencia]

If you use ANR in Jabber and enable telephoneNumber for ANR, you should be able to search using that field

[Theofilos Tzachristas]

I manage to make this to work with Jaime's valuable help. You have to enable indexing and ANR for AD telephoneNumber attribute 

https://community.cisco.com/t5/collaboration-applications/jabber-search-for-phone-numbers-extensions/m-p/3718136/highlight/true#M37866