Jabber Crash

[BennoMac]

Hey,

Using Jabber Version 11.1.1 Build 22531 on a Lenovo X1 Yoga Gen 2 running latest version on Windows 10.
Now when i try to use the embedded camera to make a call i get an error and jabber crashes. Error says Critical File Error D:\jenkinsslave\workspace\build_windows_vs2013_branch_2.231\source\movi\src\tetris\external\gstreamer\gstreamer\gst\gstvalue.c: line 1458: assertion "denominator_end != 0" failed aborting...

I dont have a D: drive at all. after doing some googling i have tried to update all drivers on the laptop still crashes when using.

Anyone have an idea on how to fix?

[Dennis Mink]

Have you tried other Jabber versions at all?

[chiomario]

Hi! Could you solve the issue?

I´ve exactly the same problem.

Regards

Mario

[Ratheesh Kumar]

Hi there

Please try this and let's know if fixed

Resolution 

Replace the SunTec driver with the Microsoft driver.

1. Click Windows button in the taskbar
2. Select Control Panel
3. Select Device Manager
4. Select Imaging Devices
5. Right click Integrated Camera
6. Select Update Driver Software
7. Select Browse my computer for driver software
8. Select let me pick from a list of device drivers on my computer
9. Select USB video device
10. Click Next

Hope this Helps

Cheers
Rath!

***Please rate helpful posts***

[chiomario]

It works perfect!

Tks

Mario

[Ratheesh Kumar]

Excellent, please mark the answer as solved and it help others

Thanks, and have a great day!

[BennoMac]

To solve my Issue i upgraded to the latest version of Jabber and everything worked as it should.