08-27-2013 03:04 PM - edited 03-17-2019 03:29 PM
Hello all,
I have installed CUCM 9.1.1 and presence 9.1.1.10000-8 on BE600
Presence server is integrated successfully with CUCM by the book.
All services are running and state of all them marked with green color (when I check presence ---> topology)
Axluser and CTIGw users are created and associated. 3 end users I’ve created in CUCM (I don’t’ use LDAP) successfully transferred to Presence server
So when I start my Jabber client ( Win 7, 32 bit, jabber version 9-2-4) I experience at least two problems:
•1. I can’t take control of my hard phone ( I use 6941 and 9971 ), actually I can use it only as a softphone.Also Jabber client is close itself when i start some call ( from time to time)
•2. Chat is not available and I can’t find other users
Additional info:
I have upgraded presence server to the latest version 9.1.1.31900-1- no changes.
I use temporary license for CUCM that I got from cisco go license site and have installed into ELM. The capacity of temp.license covers my LAB users and phones.
If I change my status on Jabber for instance, from available to DND the status of line ( DN ) on my hard phone also changed appropriate ( DND).
I use "domain.not.set" in domain field.
Any idea?
I will appreciate your help.
Thank you an advance,
George
12-21-2013 01:27 AM
Any news about this problem?
Checked UC profile and checked Standard CTI allow.
Still having the issue after upgrade from 8.6 to 9.1
Kind Regards.
12-22-2013 10:24 PM
One more thing that should be checked:
In Presence Server under Application -> Legacy Clients -> Settings -> TFTP Server should be set.
There is following warning "The TFTP Servers apply to Cisco Jabber 8.x and previous clients." on this page. But in my case with Jabber 9.2.5 it was neccessary.
Kind regards
02-18-2014 04:30 AM
Hi Koen
See my solution above.
George
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