04-11-2021 07:19 PM
Hi All,
Custom Tabs on Jabber for windows don't show anything when I click on them. but the same work just fine in Jabber for iOS.? Here's the code:
<Client> <jabber-plugin-config> <browser-plugin> <page refresh="true" preload="true"> <tooltip>Cisco</tooltip> <icon>http://www.cisco.com/web/fw/i/logo.gif</icon> <url>www.cisco.com</url> </page> </browser-plugin> </jabber-plugin-config> </Client>
Am I missing something? I looked into other topics but it didn't help my issue.
Thanks,
Solved! Go to Solution.
07-27-2021 09:20 PM
Hi guys,
Just to update that the Custom Tabs started working after I update Jabber to the latest version which is: 14.0.1.
Thanks to everyone who responded.
Regards,
04-13-2021 04:43 AM - edited 04-13-2021 10:08 PM
This would be the configuration we use for custom tabs and it works on both types of clients.
04-13-2021 05:23 PM
I tried playing around with the parameters, making them true/false, but still it doesn't display anything.
Since it works on iOS I suspect its not a config issue but rather something to do from the windows PC it is running on. Is there any changes required on the Windows PC to make it work?
04-13-2021 10:13 PM - edited 04-13-2021 10:35 PM
The district difference between our configuration and yours is that we have this tag in the xml configuration.
<browser-plugin-v2>
Have you tried with this? It might be because we use the UI option in CM, but anyway it’s an observation.
04-14-2021 03:54 PM - edited 04-14-2021 03:54 PM
Yep tried that and still the same.
Maybe, I should mention that Jabber is in phone only mode. I don't know if that makes any difference.
04-13-2021 01:32 PM
Hi,
try this:
04-13-2021 05:25 PM
hi,
Yeah I tried all those possibilities even changing the url to an internal url but still it doesn't display on Windows.
Since it works on iOS I suspect its not a config issue but rather something to do from the windows PC it is running on. Is there any changes required on the Windows PC to make it work?
Thanks,
04-14-2021 02:13 AM
Hi, did you refresh Jabber config ? Did you restatt TFTP after updating xml ? Did you try another PC ?
04-14-2021 03:53 PM
yep, I did all that. at first I thought that it maybe due to my domain policies so I even tried on my own personal PC with a VPN and still it didn't show anything.
Maybe, I should mention that Jabber is in phone only mode. I don't know if that makes any difference.
07-27-2021 09:20 PM
Hi guys,
Just to update that the Custom Tabs started working after I update Jabber to the latest version which is: 14.0.1.
Thanks to everyone who responded.
Regards,
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