have you configured jabber and active directory mode (EDI/BDI)?
Jabber is displaying the userID instead of the First name and last name, and I am getting the scenarios below
Jabber Phone-only, jabber displays firstname.lastname@example.org@domain.com
Jabber IM, Jabber displays email@example.com
Jabber IM + UDS, jabber display Jack Sparrow
I found this bug CSCup56375, and there is no release planned to fix this bug
I am using EDI/BDI because the customer has not web server for photos, all photos are stored in the AD (thumbnailPhoto attribute)
We are using the email address as userID
CUCM Cluster 11.5
Jabber 11.9 and 12.0(1)
That's the expected behavior if you use the default JID, you might want to change to flexible JID to address that issue.
CUCM still adds a domain to the userID value, that's the reason why you need to configure the PresenceDomain in your XML so the user can be found.
Have you configured that parameter in your .xml?
With presence domain in the jabber-config the result is Peterson.cristovam@domain@domain or mailaddress@domain
Without the presence domain the result is: Peterson.cristovam@domain@ or mailaddress@
We are using the mail as login and the domains twice does not happen when the user has the IM enabled. Only when jabber phone-only.
Would you be willing to elaborate with some samples?
We are seeing the double domain but only on a second device. The device we add the contact to appears correct.