We have an issue with new deployment of MRA solution.
Expressway core and expressway edge (dual lan) v 8.11.1
When we try to login from outside it give us error message of wrong password and user name.
Also we test using CISCO TAC tool, we found no issue but failed to get edge-configuration .
When we checked Exp edge event logs we found that
|2018-09-12T09:53:20.524+03:00||traffic_server: Event="Sending HTTP error response" Status="401" Reason="Unauthorized" Dst-ip="10.100.60.1" Dst-port="35716" UTCTime="2018-09-12 06:53:20,524"|
|2018-09-12T09:53:19.627+03:00||traffic_server: Event="Sending HTTP error response" Status="401" Reason="Unauthorized" Dst-ip="10.100.60.1" Dst-port="35714" UTCTime="2018-09-12 06:53:19,627"|
As appeared dest ip is gateway of lan2 (firewall dmz interface ).
I think this IP must be the real ip device which I use for trying to connect through jabber.
RMA is new deployment but jabber not new , we can login from internal network .
it's dual domain .
yes i tried to refresh exp-c but same issue .
Please check the attached logs of expressway Core and edge during issue .
Please note my real ip (IP of Andriod Phone which i used for test ) not appeared in logs ,but this ip (10.100.60.1 )appeared instead of it (this ip is belong DMZ interface of firewall which is gateway of exp-E)