I noticed something strange. I have a user with a normal setup, Device Profile, EM and VoiceMail profile. His DN is forwarded to VM when Unregistered and Not Available. Everything works perfectly, if he is logged out then calls are forwarded to Unity Connection.
Now, I added Jabber for Android phone and assigned the user's DN to the new phone. As soon as I do that then the above mentioned VM forwarding doesn't work. All I get is a Busy signal when calling the DN.
There are cases/situations where we have to configure custome CPTONE to resolve FXO disconnect issue. Following are situations which can arise due to FXO disconnect issue:
Phone A calls Phone B, Phone B does not answer. Phone A then goes on-hook but Phon...
Cisco announced major enhancements today to Webex Contact Center. Learn more about the highlights including
better support for the needs of large contact centers worldwide
improvements in the agent and cust...
SymptomsI’m doing a factory reset on the mobile board and it’s giving me the same issues that I wasn’t able to also send over last time. It says that it can’t connect to the server because of a firewall (we don’t have one) and then sometimes it...