Jabber for Android on Nexus 6

[walshliam]

Jabber for Android was working perfectly on my Nexus 6 with Android L 5.0, why has the public release dropped this phone? I went through the BETA program using this device, it is way more reliable than Jabber on my Samsung S5.

[Nirmal Issac]

Hi,

Cisco Development team does rigorous testing with the phone models, and it is not possible to test with all models.

However, with 10.6 we are officially supporting a lot more phone models than the previous versions of Jabber client.

[walshliam]

Thanks for the reply. In the google Play store, my Nexus 6 is listed as unsupported, so the download is no longer available. Can this be fixed?

[Nirmal Issac]

Ohh that is unfortunate.

Could you share the exact version of Android installed on ur phone, kernel version, and a screen shot of the error?

I will follow this up

[walshliam]

Android 5.0.1

Kernal Version3.10.40-g72dfced

[Josh Keith · Accepted solution]

Hey, the 10.6 APK available on Cisco.com downloads can be installed on the Nexus 6 outside of the Google Play Store.  Annoying yes, but at least I have Jabber installed again. :)

[walshliam]

Thanks, I've done that now. Hope they can get the Play store sorted out soon, side loading is not optimal for an enterprise deployment.

[Josh Keith]

Agreed, I'm hoping this issue doesn't extend to other Android L devices. 

[Nirmal Issac]

I'm following up on this. Looking forward to get this sorted out.

[walshliam]

Good Morning Nirmal, Any updates available on this issue? 

[Nirmal Issac]

Hi Walshliam,

I'm sorry for the delay in response. IThe upcoming version J4A 10.6.1 will support nexus 6 

Regards

Nirmal Issac 

[Aamacias1974]

I bought a Nexus 6P and it's not working! I'm the Collaboration Engineer for my CO and Jabber Mobile is not working on my phone. Google Play says not supported!!!

[Prabath Godevithanage]

it seems it has been taken off due to a bug i expected it to be available soon.please see below

https://help.webex.com/docs/DOC-4903

https://code.google.com/p/android/issues/detail?id=197579

[shsharda]

Hi ,

I am facing the same issue with Jabber on Nexus 6P.  Will this be fixed anytime soon? I see this issue has persisted for quite some time.

[walshliam]

Good Afternoon Nirmal, Any updates available on this issue?