03-28-2014 05:09 AM - edited 03-17-2019 04:03 PM
hi,
I'm not able to get service discovery to work with Jabber for iphone although it works fine with J2W. following is the jabber-congig.xml details:
<?xml version="1.0" encoding="utf-8"?>
<config version="1.0">
<Presence>
<PresenceServerAddress>x.x.x.x</PresenceServerAddress>
</Presence>
<Directory>
<DirectoryServerType>BDI</DirectoryServerType>
<BDIPresenceDomain>mydomail.com</BDIPresenceDomain>
<BDIPrimaryServerName>x.x.x.x</BDIPrimaryServerName>
<BDIServerPort1>389</BDIServerPort1>
<BDIConnectionUsername>username@mydomain.com</BDIConnectionUsername>
<BDIConnectionPassword>password</BDIConnectionPassword>
<BDIUseJabberCredentials>true</BDIUseJabberCredentials>
<BDISipUri>mail</BDISipUri>
<BDISearchBase1>ou=x,dc=x,dc=x</BDISearchBase1>
</Directory>
</config>
i checked the log files and i can see the following:
-- 2014-03-27 17:17:13.122 DEBUG [3ae2b18c] - [service-discovery][callOnAuthenticationFailedDiscoveryResultOnDispatcherThread] Discovery has failed due to Authentication Failure for id 1000Calling Callback!
-- 2014-03-27 17:17:13.123 INFO [3ae2b18c] - [CSFServiceLocatorManager][onAuthenticationFailed:authenticatorId:] enter
-- 2014-03-27 17:17:13.123 WARNING [3ae2b18c] - [Login Time Check] discovery Authentication Failed.
-- 2014-03-27 17:17:13.123 DEBUG [3ae2b18c] - YLCSigninUIMgr showSigninError The username or password is not correct, or the user account is inactive.,withAction cxsignaction://senderrorproblem
-- 2014-03-27 17:17:13.136 DEBUG [3ae2b18c] - height:49.031998, createLabel.numberOfLines:1
-- 2014-03-27 17:17:13.139 DEBUG [3ae2b18c] - YLCSigninUIMgr enableUserInteraction YES
-- 2014-03-27 17:17:13.140 INFO [3ae2b18c] - [CSFServiceLocatorManager][onAuthenticationFailed:authenticatorId:] out
I'm using the user LDAP credentials for authentication.
thanks in advance
Regards
Ahmed
04-06-2014 10:15 PM
Hi ,
i'm facing authentication error when J4W prompt me to enter password for Jabber Voice services. I will need to click manual setup and select Cisco IM& Presence and login again.
Any clue ?
04-07-2014 12:48 AM
hi,
make sure to correctly set your SRV records on your DNS. to verify, from command prompt type the following:
nslookup
set type=srv
_cuplogin._tcp."your domnain.com"
_cisco-uds._tcp."your domnain.com"
Regards
Ahmed
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