Jabber for iPhone - Service Discovery error meesage

[hamed1900]

Hi,

My clients upgraded their Jabber on the Mobiles to the new version which embeded Voice and IM. Ever since we are facing too many issues, one of them is when they trying to login , they get the below meesage:

Service Discovery

Enter your Domain for Service Discovery

and then whenthey enter their domain which is x.com.au, they failed to login!!

What is causing it and what the fix is?

Jabber version is 9.5.0.152580

[Dennis Mink]

This tells me it is trying to use SRV records to discover services, which you possibly have not configured.

http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/iPad/9_x/JABP_BK_J3C828CB_00_jabber-for-ipad-admin_chapter_01000.html

have you followed the first time set up as per:

http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/iPad/9_x/JABP_BK_J3C828CB_00_jabber-for-ipad-admin_chapter_01000.html

Thanks

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[hamed1900]

Thnaks,

The issue is it comes up when they are using VPN. In previous Version of Jabber, I have configured Connect on demand,

Which means Jabber automatically launches the VPN when it is using 3G, but in new Version of Jabber, it worked sometimes and does not. We have already DNS SRV in place but Jabber should be able to lauch VPN first before reaching DNS.

Thanks,

HM