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Enthusiast

Jabber for windows 10.5 password special characters

Found an issue in the current scenario:

 

On prem depolyment

CUCM version:9.1.2.11900-12

CUPS version:9.1.1.20000-5 

Jabber Version:10.5.1 and 10.5.2 (EDS mode)

 

The CUCM is synched with AD, when a user how has a password with the character "ç"(Unicode Character 'latin small letter c with cedilla' (U+00E7)), after sucessfully logging in on Jabber ,  cannot use softphone or deskphone features, with the followng error:

 

Wich states the username/password is invalid,  the jabber 10.5 release notes mention only the spacebar as limitation on passwords.

 

1 ACCEPTED SOLUTION

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Hall of Fame Cisco Employee

There are a few bugs with non-ASCII characters, you probably want to open a TAC for further investigation.

CSCup38516    Jabber login through UDS with non-ASCII characters fails 

CSCur06927    Softphone feature does not work with certian German special characters 

HTH

java

if this helps, please rate

View solution in original post

1 REPLY 1
Highlighted
Hall of Fame Cisco Employee

There are a few bugs with non-ASCII characters, you probably want to open a TAC for further investigation.

CSCup38516    Jabber login through UDS with non-ASCII characters fails 

CSCur06927    Softphone feature does not work with certian German special characters 

HTH

java

if this helps, please rate

View solution in original post

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