Jabber for Windows - Contact Photos not showing

[mal-smith]

I know this has been discussed a couple of times and I have followed previous posts with no luck.

Steps I have followed.

1. Create jabber-config.xml file as follow

<?xml version="1.0" encoding="utf-8"?>

<config version="1.0">

  <Directory>

    <DirectoryServerType>EDI</DirectoryServerType>

    <PhotoSource>photoUri</PhotoSource>

    <PhotoUriSubsitutionEnabled>true</PhotoUriSubsitutionEnabled>

    <PhotoUriSubstitutionToken>sAMAccountName</PhotoUriSubstitutionToken>

    <PhotoUriWithToken>http://MSxxxx/pics/sAMAccountName.jpg</PhotoUriWithToken>

  </Directory>

  <CUCM>

    <PhoneService_UseCredentialsFrom>presence</PhoneService_UseCredentialsFrom>

  </CUCM>  

</config>

2. Uploaded in TFTP in CUCM

3. Restarted TFTP in CUCM publisher only, have two subscribers (don't believe they need doing)

4. Photos loaded on WebServer, verified by typing in URL http:\\MSxxxx\pics\msmith.jpg (image appears)

5. Open Jabber client but no photo's.

Is there anything missing, eg WebServer settings or anything else or troubleshoot to see if the photos are being requested.

Thanks in advance

Mal

[Muhammad Maqsood Mushtaq]

Hi Mal,

It looks like you have mixed two EDI contact photo retrieval methods (URI substitution and PhotoURL attribute) in your config file. If you want to use "URI substitution" method, then you need to remove attribute from your config file.

Please review the section "EDI contact photo retrieval" in Jabber for Windows administration guide for more details.

http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/Windows/9_0_1/b_jabber_win_icg_chapter_0100.html#reference_0827CF19A44F46FD90CD048E7D1DF2D0

Thanks,

Maqsood

[mal-smith]

Hi Maqsood,

I appreciate your time in answering my questions. I originally had only the URI substitution with no luck that is why I tried adding the photoURL, didn't realise a duplication which is now obvious after re-reading the section.

I've done some wireshark tonight and found it was looking for credentials which Jabber does not support in it's query on the WebServer. If anyone is having troubles the steps I have followed were:

1. Go into the WebServer, then IIS Manager.

2. Selected WebSites, Pics, and right click properties

3. Selected Directory Security TAB, then Authentication & Access Control and press Edit.

4. Ticked checkbox Enable Anonymous Access, click OK, Apply

And the photo's appeared. I hope that may assist someone.

Thanks again for your time.

Mal

[Haresh Khemani]

If we specify to use Widnows Credentials shouldn't photos work if there is authentication setup?

EDI

1

True

sAMAccountName

http://priweb03/MOSSMGMT/Staff/sAMAccountName.jpg

ipPhone