06-27-2014 06:57 AM - edited 03-17-2019 04:17 PM
Dear community,
I have an issue regarding Cisco Jabber for Windows as well as iPhone & iPad.
I recently upgraded our Call Manager infrastructure from 8.6.5 to 10.0. Along with that, I wanted to rollout the new Jabber for Windows (9.7.2) because now we use a very old version (9.2.1).
After I upgraded my test client, I noticed that the user photos (which are retrieved from active directory) were gone.
So for the first time, I decided to modify the the jabber-config.xml (I attatched the two different versions).
I used the jabber config generator to create the new version: https://supportforums.cisco.com/document/106926/jabber-config-file-generator
My attempt is to achive these goals:
1) I want one config file which is working with Jabber for Windows, iPhone & iPad, Android as well as Jabber for Mac
2) I want a secure connection from the client to our directory server
3) I want to retrieve the user photos from the active directory user (attribute thumbnailPhoto)
4) Jabber should find only users which are a member of the active directory group "example" (example is a nested group which contains several users and at least _one_ other group). Until now, the whole active directory was searched for users/contacts.
So far, 1) and 2) seems to work fine. 3) and 4) are the troublemakers and I really don't no why.
Can somebody help me?
Best regards,
René
06-30-2014 01:28 AM
Okay, now it works at least for Jabber for Windows.
First of all, I had to remove _all_ directory specific configuration from the jabber-config.xml!
Then I had to revise the "Service Profile Configuration" in CUCM.
After I unchecked "Use UDS for Contact Resolution" everything worked like a charm.
I will try to find out if I can solve this for Jabber for iPhone/Android/Mac as well.
07-03-2014 01:42 AM
Okay, I've got it working.
10-29-2014 05:38 AM
how?
10-29-2014 06:27 AM
Look at this thread. You can find the answer there.
https://supportforums.cisco.com/discussion/12241391/ldap-contacts-and-photos-jabber-ipad-iphone-and-android-not-working
First I had to uncheck "Use UDS for Contact Resolution" and then I had to create a new jabber-config.xml and upload it to the TFTP server.
But there are a few limitations you have to deal with. But I have mentioned that in the other thread.
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