03-12-2015 02:30 AM - edited 03-17-2019 04:58 PM
Hi,
I have Jabber for Windows, IM and Presence Server 10.5 and CUCM 10.5. The problem is it says it cannot communicate with the server upon logging in. But if I typed a wrong username / password it says "Your username and password is not correct."
When I try to login to the IM&P it seems okay (even though without phone services). When I try to login to the CUCM it shows some problem.
I've create CSFMGUIDO device with password 12345. When I logon to the CUCM with the following credentials: mguido - 12345 it says "Unable to communicate with the server". When I logon to the CUCM with the following credentials: mguido - 00000 it says "Username and password is not correct".
I'm not using neither LDAP nor DNS. With Android Jabber all it's working correctly.
Has anyone experienced this?
Hope someone can help.
Thank you.
03-12-2015 07:19 AM
J4W does rely very heavily on DNS, you should at least all required entries to hosts and lmhosts.
How are your servers defined under system -> server??
Are you able to log into UCMuser page??
Have you properly configured all user/device/line association, and created the necessary service profiles???
03-12-2015 08:52 AM
Hi Jaime,
I solved assigning the Standard SIP Profile (instead of the Jabber SIP Profile created following the Implementation Guide for Jabber by Cisco) to all CSF devices.
Thank you!!
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