Jabber for Windows Phone Numbers - jabber-config.xml

[srichardson]

I have successfully configured a global jabber-config.xml file, but it seems my Jabber client (version 9.1.1) will only show 2 phone numbers when you right-click and "View Profile". I can see the 3 numbers when you pull down the dropdown on the contact to make a call, however . I can go back and forth amongst the "telephoneNumber", "ipPhone", and "mobile" attributes from the AD server, but never all three at once in the "View Profile".

Here is my xml file and what I see in Jabber, below that. Can I get 3 numbers to show? How, or why not?

<?xml version="1.0" encoding="utf-8"?>

<config version="1.0">

<Client>

</Client>

<Directory>

<DirectoryServerType>EDI</DirectoryServerType>

<BusinessPhone>ipPhone</BusinessPhone>

<MobilePhone>mobile</MobilePhone>

<OtherPhone>telephoneNumber</OtherPhone>

</Directory>

<Options>

</Options>

<Policies>

</Policies>

</config>

Message was edited on April 19, 2013:  Lisa Marcyes from the Cisco Collaboration Community Team added community category and tags for greater ease in filtering (no change to content).

[keglass]

Stephanie,

This community does not provide technical support and is not staffed with technical support experts. I recommend you post this and future technical support questions to the Cisco Support Community (https://supportforums.cisco.com/index.jspa) or to the Jabber Clients Support Community (https://supportforums.cisco.com/community/netpro/collaboration-voice-video/jabber) where our Cisco technical support experts provide debugging assistance. Another option is to open a ticket with the Cisco Technical Assistance Center (www.cisco.com/go/support) to get expert assistance.

We do encourage you to participate in the Cisco Collaboration Community and to also join our Cisco Collaboration User Group program!  In the community, we encourage your discussion/sharing around collaboration topics and Cisco Collaboration Solutions, including business and IT requirements, industry trends, process, culture/organization issues, how collaboration can be used to transform businesses, vendor selection, adoption, training, architecture, licensing, and product features/functionality. If you are a customer or partner, you can also join the user group program to be eligible for member-only events and influence product direction.

We hope to hear from you again.

Kelli Glass

Moderator for the Cisco Collaboration Community