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Jabber for windows service recovery

Omar Gamil
Level 1
Level 1

Hello all,

 

We ceate a new service domain & voice service domain for jabber deployment differs from the internal domain

Say the internal domain is cisco.local and the new jabber service domain is cisco-jabber.com

So we create the below internal DNS SRV records:

_cisco-uds._tcp.cisco-jabber.com ===> Pointing to CUCM server IP address

_cuplogin._tcp.cisco-jabber.com ====> Pointing to IM&P server IP address

 

in this case, the normal installation of the jabber client for windows should be via CMD command like the below:

 msiexec.exe /i CiscoJabberSetup.msi /quiet CLEAR=1 SERVICES_DOMAIN=cisco-jabber.comVOICE_SERVICES_DOMAIN=cisco-jabber.com

 

But our case is when we tried to install the client without the command line, the client installed succesfully and gets the voice service and the IMP service successfully.

 

My question is how it works without pushing the new domain information to the client while the installation??

 

Thanks in Advance

 

 

1 Reply 1

Alok Jaiswal
Level 4
Level 4

without looking at the logs, we can only speculate few things. In your e.g. can you check if your machine/PC domain matches to "cisco-jabber.com"? if yes, then it could be because of UPN.

 

Regards,

Alok