10-06-2016 05:29 AM - edited 03-17-2019 06:24 PM
Hello everybody,
I just upgraded Jabber for Windows fror 15.5 to 11.7 and now I'm not able to connect
to my IMP server.
The error is 'Unable to contact server' either in DNS mode, either with specific IP Address.
IMP 10.5.2.21900-4
CUCM 10.5.2.11900-3
I tried to reinstall from scratch and create a new user on CUCM, but it's still not working.
Has anyone had the same problem?
Any suggestion will be appreciated.
10-06-2016 11:17 PM
Can you double check your version numbers. Do you mean Jabber 11.5 to 11.7? You have said 15.5 and not sure what that is.
10-10-2016 02:03 AM
The correct release are 11.5.0 Build 26858 and 11.7.
On some PCs the release 11.5.0 Build 26858 is working, but the 11.7 is not working at all.
All the others points are checked and are correct.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: