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jabber guest plugin

I have deployed jabber guest in a testing environment. jabber guest plugin is only works with internet explorer. whith chrome and firefox jabber guest opens but no video . have anyone got this issue ?

3 REPLIES 3
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Collaborator

Hi there

Could you share more details, what the jabber guest version you are running? Firefox version & 32 or 64 bit?

 

if its Firefox 50 and later, you  will require an extension and an add-on to be installed for full Jabber Guest functionality.

Cisco Jabber Guestby Cisco-JabberGuest-DevTeam

https://addons.mozilla.org/en-US/firefox/addon/cisco-jabber-guest/

 

 

 

 

Hope this Helps

Cheers
Rath!


***Please rate helpful posts***

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Jabber guest version is 10.5.3.115. With firefox 64bit version it is not supporting right? I have installed the extension as well. Im running firefox 60  64 bit version.

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Collaborator

Folowing my above post for chrome, please check this similar issue in REM, try downgrading to a lower version of chrome or open up a TAC

 

Video will not work in REM with Chrome 60-CSCvf28966
 
Video will not work in Chrome 60.

Conditions:
Customer or Agent is running Chrome 60.

Workaround:
No workaround.
 
Known Affected Releases:
(3)
10.6(3)ES1
11.5(1)ES4
11.6(1)
 
Known Fixed Releases:
(2)
11.5(1)ES5
11.5(1)ES11
 
 
Hope this Helps

Cheers
Rath!


***Please rate helpful posts***
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