Jabber IM iPhone SSO issue

[romanscarabotmueller]

I'm trying to use the Jabber IM for iPhone client (1.0.3) with SSO enabled Webex Connect.

However it is verifying the email-address until a timeout occurs without re-routing to our authentification web page (ADFS).

It works with the Webex meeting center client on the same iPhone.

Any suggestions?

Thanks Roman

[orangenation]

I am having same issue.   I've checked release note on Jabber IM, it says it support SSO.  I couldn't get it to work.  Jabber for iPad works fine. 

[Florian Zahn]

We have the same setup and it is working for us.
Is it possible to get a connection to the adfs server via the iphone? In my setup I had to imclude https to this system in my vpn profile...

Regards
Florian
Sent from Cisco Technical Support iPhone App

[orangenation]

I've checked connection to adfs server, and there's no issue connecting from iPhone.  Redirection works well on iPad Jabber app that is on same subnet.  It's just the Jabber IM app on iPhone keeps time out redirecting to adfs authentication page.

[romanscarabotmueller]

Hi,

the issue was resolved in Version 1.0.4 (Build 23697).

Just upgrade through the Apple Appstore

Regards Roman