Jabber IOS

[fuhdan]

Hi

If I press the "home button" jabber runs in the background with no issue. If I swipe up the application, the user is logged out. This was earlier not the case.

Would it help to activate the apple push notification? Or is this related to IOS 12?

Thanks a lot for your answer.

Best Regards,

Daniel

[Jaime Valencia]

You should have switched to APNS since June last year.

[fuhdan]

APNS are configured. But I have still the same issue.

Cisco Cloud Onboarding Configuratio:

Cisco Cloud Onboarding Completed. Please navigate to Control Center - Network Services page under Unified Serviceability and restart the XCP Router service on all IM&P servers after you enable or disable Push Notification. Restarting the XCP Router service will disconnect all clients and should be performed during a maintenance window" .

I restarted the XPC Router again. And now I don't get any notification, if Jabber is not running in front ...

[Ratheesh Kumar]

Hi there

Important Notice

In alignment with Apple's changes to the iOS notification architecture, Cisco Jabber is in the process of implementing Apple Push Notification support for notifications. We highly recommend that customers upgrade Cisco Unified Communications Manager, IM and Presence Service, Cisco Expressway, and Cisco Jabber before June 2018 or as soon as possible thereafter. Failure to upgrade in a timely manner will result in loss of voice, video, and IM notifications for Jabber iOS users.

Upgrade Requirements for Push Notifications

Use the following table to determine whether you need to upgrade your system in order to deploy Push Notifications. Cisco Unified Communications Manager Release 11.5(1)SU3 includes full Push Notifications support for voice and video calls as well as instant messaging with High Availability.

Table 1. Upgrade Requirements to Support Push Notifications

If your Apple mobile deployment includes...	Upgrade to these releases...
No Jabber clients on iOS	No upgrade required
Unified Communications (calling and instant messaging)	Cisco Jabber 11.9 Cisco Unified Communications Manager and IM and Presence Service 11.5(1)SU3* Cisco Expressway X8.10.1 (if MRA is deployed)
Unified Communications (calling and WebEx Messenger)	Cisco Jabber 11.9 Cisco Unified Communications Manager 11.5(1)SU3* Cisco Expressway X8.10.1 (if MRA is deployed)

* If you need to use an HTTPS Proxy server, you must be running a minimum release of 11.5(1)SU4. This feature is not supported by 12.0(1) or 12.0(1)SU1.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/push_notifications/cucm_b_push-notifications-deployment-guide/cucm_b_push-notifications-deployment-guide_chapter_00.html#reference_A753F4C7F7E6C0713D496B806D2A364E

Hope this Helps

Cheers
Rath!
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