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Jabber iPad client on Jabber.com Service

Ray Boland
Level 1
Level 1

Does the Cisco Jabber free service support the iPad Jabber client?

We've found that some VCS Expressway can accept incoming calls from Jabber.com service calls from the PC client but not the iPad client

1 Reply 1

s.schaaff
Level 1
Level 1

I have the same problem with jabber for ipad. I generated a log file and have seen that after receiving sip ringing jabber do nothing. 30 sec earlier jabber receives sip request timeout.

-- 2012-07-23 09:30:03.732 DEBUG - [CSIUCMCallSession setEvent:] Session event set to TCEventRinging

-- 2012-07-23 09:30:03.732 DEBUG - CXFrameViewController::notify_CallStateChanged

-- 2012-07-23 09:30:03.733 DEBUG - CXRightContainerController::notify_CallStateChanged

-- 2012-07-23 09:30:03.733 INTERNAL - CXP2PAudioViewController - onCallStateChanged - 2: - 2

-- 2012-07-23 09:30:03.733 DEBUG - CXCallSessionView -- callStateChanged: 0

-- 2012-07-23 09:30:03.733 DEBUG - CXCallSessionView -- UCM callStateChanged: 2

-- 2012-07-23 09:30:03.735 DEBUG - CXUCMainViewController::createCallItem, callID = 0

-- 2012-07-23 09:30:04.185 DEBUG - [PSYCallSwapBarViewController callSessionsChanged] - There is only one session available, hide the call swap bar

-- 2012-07-23 09:30:04.185 DEBUG - PSYCallViewController::updateCallControlBar

-- 2012-07-23 09:30:04.188 DEBUG - PSYCallViewController::viewDidLayoutSubviews

-- 2012-07-23 09:30:04.188 DEBUG - -[PSYCallViewController layoutSubviews]

-- 2012-07-23 09:30:49.130 DEBUG - in onCallEnded()

I also have seen some error beofore this in the log:

-- 2012-07-23 09:29:59.556 DEBUG - -[CSICallSessionManager updateCurrentCallSession] - Changing the current call session from ((null)) to (< 0x10229200=""> sessionName: FR.Wissous, callId: 0, event: TCEventOffHook)

-- 2012-07-23 09:29:59.556 DEBUG - -[PSYActiveCallViewController callSessionManagerCurrentCallSessionDidChange:]

-- 2012-07-23 09:29:59.590 DEBUG - PSYCallViewController::updateCallControlBar

-- 2012-07-23 09:29:59.606 DEBUG - CXFrameViewController::notify_CallCreated

-- 2012-07-23 09:29:59.608 ERROR - couldn't get input channel count, error=560161140

-- 2012-07-23 09:29:59.610 ERROR - AudioQueueNewInput failed, error=-50

-- 2012-07-23 09:29:59.611 ERROR - couldn't get queue's format, error=-50

-- 2012-07-23 09:29:59.611 ERROR - AudioQueueAllocateBuffer failed, -50

-- 2012-07-23 09:29:59.611 ERROR - AudioQueueEnqueueBuffer failed, -50

-- 2012-07-23 09:29:59.611 ERROR - AudioQueueAllocateBuffer failed, -50

-- 2012-07-23 09:29:59.611 ERROR - AudioQueueEnqueueBuffer failed, -50

-- 2012-07-23 09:29:59.612 ERROR - AudioQueueAllocateBuffer failed, -50

-- 2012-07-23 09:29:59.612 ERROR - AudioQueueEnqueueBuffer failed, -50

-- 2012-07-23 09:29:59.612 ERROR - AudioQueueStart failed, error=-50

Do anyone else have problems with jabber ipad on video calls to vcs express way ?

Stephan