cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
564
Views
0
Helpful
2
Replies
Highlighted
Beginner

Jabber iPad - crashes upon entering phone account details

CUCM: v8.6.1

CUPS: v8.6.1

I use Personal Communicator on Windows platform, can IM and video call using two end user accounts I set up, which are associated to CSF's and two new TAB devices I have created.  No problems.

However, I have attempted to use the two user accounts on Jabber, I can IM to other users, no problems there.  I then try to configure the video calling, entering the same credentials (phone account), when I click save, the APP attempts to do something for about 20 seconds, then crashes out alltogether.

I have installed the cmterm-jabbertablet-100v10-dm.cop.sgn iPad cop file on both subscriber and publisher, and as such was able to create the Tablet device.

Any help would be appreciated, I URGENTLY need to get this working

Many thanks

Steve

2 REPLIES 2
Highlighted
Beginner

Hello,

I have the same problem here.

CUPS 8.6.4

CUCM 8.6.1

cmterm-jabbertablet-100v10-dm.cop.sgn

iPad 2 IOS 6

I can authenticate on Presence, but as soon as i want to authenticate for audio and video calls to CUCM, Jabber crashes.

Highlighted

I just see in release note that Jabber for iPad 9.2 it requires CUCM 8.6.2

Does that mean that I cannot have Jabber for iPad running with CUCM 8.61 ?

Content for Community-Ad