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Beginner

Jabber issue

Hi.. could you please confirm how much bandwidth require if one user dial Jabber to Jabber voice and video calling.

Actually facing issue that  user is calling another user (Jabber to Jabber) and there is one way audio only.

both user sitting on different location and they are connected over WAN link where voice traffic is police 16Kbps.

Also please help how to check in wireshark , if there is one way audio due to bandwidth issue.

 

3 REPLIES 3
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Cisco Employee

Re: Jabber issue

Hi,

BW utilization depend upon the region setting and on which codec call is getting established, check it and then you can calculate the BW utilization for that codec from :

https://cway.cisco.com/tools/vccalc/

to be honest BW issue don't let session to establish, it will not cause no way audio, check the signalling and wireshark from end devices.

Regards
Tarun
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Beginner

Re: Jabber issue

Thanks,  but it doesnot seem signaling issue, as both user jabber audio  work fine in same location

Highlighted
Beginner

Re: Jabber issue

Did you get this working?

From the problem statement it seems that users in same location have working audio, but when distributed over WAN have one-way audio.

Can you please check network firewall/ACL rules?

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