01-09-2018 04:57 PM - edited 03-17-2019 07:16 PM
Hey Everyone,
My apologies if this has been answered before; however, I am having an issue where Jabber for IOS or Android will disconnect when you move from one network to another. For example, if I am connected to wifi on my IOS device the status is connected and when my extension is dialed Jabber will ring. If I disconnect or leave my wifi and switch to the mobile network and do not make the Jabber app active (Foreground) on my device no calls will come through if my extension is dialed. As soon as I bring the app to the foreground then it will re-establish its connection and start receiving calls again. If I leave the app is the background but open the calls stop coming through upon network change.
Anyone experiencing this? Any resolution?
Daniel
01-22-2018 12:21 AM
01-22-2018 05:06 AM
My CUCM Version is 11.5.1.12900-21 and my IOS jabber version is 11.9.1. I have not read anything regarding APN Push notification but I will try to dig something up now that you mentioned it.
01-22-2018 05:09 AM
check these links.
HTH
AMMAR
01-22-2018 05:12 AM
I found this article which should resolve my issue. I will give it a shot and let you know of the results.
04-14-2020 09:37 AM
Hi Daniel,
did you manage to this issue using the push notification feature?
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