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Jabber Mobile rings delayed or doesn´t stop ringing

Frank Janka
Level 1
Level 1

Hi,

 

I got a customer with Jabber Mobile. There is the behavior that when you ge a call on your desk phone the Jabber Mobile rings paralell to the phone but when I pick up at the desk phone, the Jabber Mobile App doesn´t stop ringing...

Also there is the effekt that after a time, for example 5 min, the Jabber Mobile App gets a phantom Call from the original call on the desk phone.

 

What can this be?

 

CUCM 10.5

Jabber 12.x

18 Replies 18