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Beginner

jabber on iphone connects no audio with VPN

I recently upgraded my Cisco call manager so I could leverage the Cisco jabber client. Once installed and configured on my LAN it was flawless. We are just using the soft phone feature on iPhone . After installing the Cisco any connect mobile VPN client I was able to connect The jabber client to my call manager. I can place a call when the other party picks up the line goes silent. I hear a ring and then nothing.


Call manger is 7.1.5 ( the last 7 versions not 100% sure)
Asa5520


Any ideas?

Sent from Cisco Technical Support iPad App

3 REPLIES 3
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Enthusiast

jabber on iphone connects no audio with VPN

Hi Kurt,

Is the ASA allowing the RTP packets to go through? Can you check if the RTP ports are open?

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/port/8_0_2/portlist802.html

--
Jorge Armijo

Please remember to rate helpful responses and identify helpful or correct answers.

-- Jorge Armijo Please remember to rate helpful responses and identify helpful or correct answers.
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Beginner

Re: jabber on iphone connects no audio with VPN

I will check this out thanks for the response .

Sent from Cisco Technical Support iPad App

Highlighted
Enthusiast

Re: jabber on iphone connects no audio with VPN

No problem, just let us know :-)

Sent from Cisco Technical Support iPad App

-- Jorge Armijo Please remember to rate helpful responses and identify helpful or correct answers.
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