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jabber on iphone connects no audio with VPN

Kurt Warner
Level 1
Level 1

I recently upgraded my Cisco call manager so I could leverage the Cisco jabber client. Once installed and configured on my LAN it was flawless. We are just using the soft phone feature on iPhone . After installing the Cisco any connect mobile VPN client I was able to connect The jabber client to my call manager. I can place a call when the other party picks up the line goes silent. I hear a ring and then nothing.


Call manger is 7.1.5 ( the last 7 versions not 100% sure)
Asa5520


Any ideas?

Sent from Cisco Technical Support iPad App

3 Replies 3

Jorge Armijo
Level 4
Level 4

Hi Kurt,

Is the ASA allowing the RTP packets to go through? Can you check if the RTP ports are open?

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/port/8_0_2/portlist802.html

--
Jorge Armijo

Please remember to rate helpful responses and identify helpful or correct answers.

-- Jorge Armijo Please remember to rate helpful responses and identify helpful or correct answers.

I will check this out thanks for the response .

Sent from Cisco Technical Support iPad App

No problem, just let us know :-)

Sent from Cisco Technical Support iPad App

-- Jorge Armijo Please remember to rate helpful responses and identify helpful or correct answers.