06-24-2011 12:23 AM - edited 03-17-2019 02:09 PM
I installed Jabber 8.6.1.842 on a Samsung Galaxy SII (model GT-I9100) (Android Version 2.3.3)
When I initiate a call from a Cisco phone (79xx) I get One-Way-Audio (audio only from the 79xx to the Samsung)
When I initiate a call from the Samsung to a 79xx phone, there is no problem
So I installed the same Jabber version on a HTC (Android version 2.2), and used the same device-id as the Samsung, connected and there
was no problem, normal two-way-audio.
Has anyone experienced the same problem?
My quick reaction is that there is an issue with this version of Jabber in combination with the Samsung Galaxy SII
I use CUCM version 8.5.1.11900-21
thx for the help in advance
Henk
02-03-2012 09:53 PM
Which rom and version of gingerbread are you using. I had the same problem but eversince last update of jabber its working fine now.
Regards,
Usman Taokeer
Sent from Mobile Device.
05-19-2012 06:42 AM
I installed the Cisco Jabber on Samsung S2 but it gives me the following
ERROR "Please check your Internet Calling Settings and try again. If the problem persists, contact your system administrator"
05-20-2012 07:41 PM
The error looks like Cisco Jabber can¹t resolve the CUCM host. There is a known bug in Android OS, where non-FQDN host names are not resolvable. Cisco Jabber has provide a solution to using non-FQDN CUCM hostname by adding a domain field in the product specific configuration.
Please refer to the Admin Guide for more information on configuring the domain in the product specific configuration:
If the value in System > Server in Cisco Unified Communications Manager is a hostname without a domain, enter your domain name in the Domain Name field in the Cisco Dual Mode for Android device page.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide