cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1636
Views
0
Helpful
1
Replies

Jabber popping up for other peoples phone calls

John Huthmaker
Level 4
Level 4

I have an odd situation.  A couple of people in my company have said that their jabber pops up randomly saying they are on a call, and they arent.  My guess is somewhere in CUCM or Presence, they are tied to someone elses phone.  When that unknown person makes a call, these peoples Jabber pops up.  The problem for me is, I have no way to figuring it out.  I've looked everywhere I can think of, and I dont see any associations that seem wrong.

 

Has anyone else had this, and does anyone have a fix?

1 Reply 1

rrighi
Level 1
Level 1

Hi John,

did you solve your issue?

I 've got the same issue ; randomdly some users with headset and Cisco Jabber for Windows ( but in onhook state ) are able to hear other audio call conversation ( very strange think ).

Using RTMT I don't see any issue.I suspect some type of magnetic couplig but it's only an hypothesis.

 

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: