Jabber - Remotely reset Cisco Jabber v11

[fjlopezderego]

Hi,

    Is there any way to remotely (via registry or MSI) Reset Cisco Jabber so the users must enter it's userID and the server configuration is set to autodiscover? I have to change the domain associated to the users and I would like to force them to login another time.

Regards,

[Manish Gogna]

Hi,

Please check the following post for similar query

https://supportforums.cisco.com/discussion/12501506/there-way-force-all-jabber-clients-sign-out-and-pull-new-jabber-config

Manish

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[fjlopezderego]

Hi Manish,

     In fact i found a solution... If you delete the Jabber folder under the Roaming Users folder... the Jabber is reset.

Regards,

Javier.

[Manish Gogna · Accepted solution]

Hi Javier,

That's good, thanks for updating the post.

Manish

[Elder Arias]

Looks like Cisco may be working on reset feature, maybe --> https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvs96056/?rfs=iqvred