01-28-2014 05:40 AM - edited 03-17-2019 03:54 PM
We are running CUCM 8.6 and Jabber 9.x. A small portion of our Windows 7 users have a problem where occasionally (maybe once a month) their server settings are deleted and they are not able to login. They have to select the Presence type and enter the server address again before they can login. And then will then need to adjust their preferences again. It usually affects the same users. Any ideas?
Solved! Go to Solution.
01-29-2014 09:47 AM
this was a a known issues and is fixed in 9.6.
01-29-2014 09:31 AM
What version of Jabber?
01-29-2014 09:40 AM
I think they are at 9.2.x. I'm not in the office today but I will if I can get exact versions.
01-29-2014 09:47 AM
this was a a known issues and is fixed in 9.6.
01-29-2014 09:50 AM
Thank you. I got replies from a few users:
Version 9.2.4 Build 4528
Version 9.2.5 Build 9148
I will see about pushing 9.6.
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