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Jabber softphone and keyboard.

Gareth2
Level 1
Level 1

Hi all,

 

I've currently got an issue where users that are using a softphone can answer calls by pressing any key on their keyboard. So they could be typing an e-mail for example or any number of other tasks and as soon as a call is presented, it automatically answers the call because they're typing. Is there anyway to switch this "feature" off? Jabber version is 12.0.0 build 61695.

 

Many thanks.

1 Accepted Solution

Accepted Solutions

Jaime Valencia
Cisco Employee
Cisco Employee

I don't think there's an option for that, but you can go to the Jabber options, calls tab and choose never for the: Bring the conversation window to the front on:

HTH

java

if this helps, please rate

View solution in original post

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

I don't think there's an option for that, but you can go to the Jabber options, calls tab and choose never for the: Bring the conversation window to the front on:

HTH

java

if this helps, please rate

Tried, tested, and seems to be working. Thanks for your response!