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j.huizinga
Frequent Contributor

jabber unable conference

Hi,

I have some windows jabber clients and it seems I can't start a conference.

I select the parties to create a voice conference.

But I can only add one party and the third is not working.

Has any one an idea?

Group chat is working fine.

thanks,

JH           

8 REPLIES 8

What kind of conference? IM? audio? video?

Sent from Cisco Technical Support iPad App

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

Hi

Audio only.

IM conference (group chat works) and for video you need more hardware.

I select three users from the contacts then right click and select conference.

I call number one and after answering i select the green door (looks like a door)

So now two people are talking.

But I cannot add a third party, I call the third party, I see the green door, but clicking doesn't add it to the conference.

Who is responsible for the conference session? CM or presence?

thanks,

Jan

Jaime Valencia
Hall of Fame Cisco Employee

CUCM is responsible, and since it's a sip endpoint, same basic troubleshooting for any other phone not being able to make a conference apply as well

Sent from Cisco Technical Support iPad App

HTH

java

if this helps, please rate

Hello Jaime,

Thanks for the info.

I shall go through the logfiles from CM

Jan

hey i am having the same issue. Is there a solution?

123

could this error related to 

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuq70132/?referring_site=bugquickviewredir

I have the same issue with the audio conferencing with Jabber windows client.... Did you find the root cause? Or a resolution? I look at my logs and suspected conference bridge, but I ruled the conference bridge out after isolating and testing them. It seems that I can start a audio conference call from my jabber client to two desktop phones, but not to two jabber clients...

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