jabber unable conference

[j.huizinga]

Hi,

I have some windows jabber clients and it seems I can't start a conference.

I select the parties to create a voice conference.

But I can only add one party and the third is not working.

Has any one an idea?

Group chat is working fine.

thanks,

JH           

[Aaron Harrison]

What kind of conference? IM? audio? video?

Sent from Cisco Technical Support iPad App

[j.huizinga]

Hi

Audio only.

IM conference (group chat works) and for video you need more hardware.

I select three users from the contacts then right click and select conference.

I call number one and after answering i select the green door (looks like a door)

So now two people are talking.

But I cannot add a third party, I call the third party, I see the green door, but clicking doesn't add it to the conference.

Who is responsible for the conference session? CM or presence?

thanks,

Jan

[Jaime Valencia]

CUCM is responsible, and since it's a sip endpoint, same basic troubleshooting for any other phone not being able to make a conference apply as well

Sent from Cisco Technical Support iPad App

[j.huizinga]

Hello Jaime,

Thanks for the info.

I shall go through the logfiles from CM

Jan

[Junior Campbell]

hey i am having the same issue. Is there a solution?

[da566755]

123

[da566755]

could this error related to 

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuq70132/?referring_site=bugquickviewredir

[trevordell]

I have the same issue with the audio conferencing with Jabber windows client.... Did you find the root cause? Or a resolution? I look at my logs and suspected conference bridge, but I ruled the conference bridge out after isolating and testing them. It seems that I can start a audio conference call from my jabber client to two desktop phones, but not to two jabber clients...