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Jabber unable to view Custom User Field Name from LDAP

subash cobi
Level 1
Level 1

Hi,

We have Jabber Window which is unable to view Custom User Field Name from LDAP.

In CUCM, the LDAP directory has a Custom User Field Name. I added the below in:-

Custom User Field Name = Work Mobile Phone

LDAP Attribute = extensionattribute2

I'm able to confirm that CUCM successfully imported the data for the extensionattribute2 field from AD, did this by using the cli command run sql select * from customuserattributedata

I'm able to see all the data in extensionattribute2 from AD in CUCM using the cli command above hence confirm that CUCM can import it over.

The issue i have is making Jabber window to display this attribute as a user contact number (Mobile number)

I did try editing the jabber-config.xml to include the below:-

<Directory>
  <MobilePhone>extensionAttribute2</MobilePhone>
  <BDIMobilePhone>extensionAttribute2</BDIMobilePhone>
</Directory>

But is unable to get extensionAttribute2 to display on Jabber as one of the user's contact number.

Appreciate any advise or comments

Thanks.

2 Replies 2

Amit Kumar
Cisco Employee
Cisco Employee

i dont think this is feasible;check this defect;

https://tools.cisco.com/bugsearch/bug/CSCuq43414/?reffering_site=dumpcr

- please rate helpful comments.

But at least, the pager is a attribute in the cucm end user table.

I can see pager number if I issue the command
"admin:run sql select * from enduser where userid="<USERID>" in CUCM

For custom attribute from LDAP is gets imported to customuserattributedata table in CUCM.

Anyone know in what scenario would/can we access this customuserattributedata table