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Rising star

Jabber Usage Reports

I was wondering if there is a way to show Jabber usage reports.  We were wondering if there was a way to see how many people are logging in and using the application on a regular basis, etc.

 

Thanks in advance,

Alex LP

12 REPLIES 12
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Beginner

The system dashboard under

The system dashboard under Diagnostics in CUPS shows the "Logged-in XMPP users" as the amount of users logged in at the moment.  In terms of historical reports I'm not sure if there's a way of seeing peaks and troughs.  Between that and the compliance DB we get a fairly good idea of how well it's being used.

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Beginner

Hi everyone,

Hi everyone,

We have Cisco CUCM and IM&P 10.5; and I’m looking for your kind advice if there is a tool or way to have a statistics usage report for Cisco Jabber with below fields:-

Number of Calls, Call Duration, Source and Destination numbers, and QoS

I tried both Prime assurance and Presence-reports, but unfruitful. Even Solarwinds too.

Many thanks in advance.

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Hall of Fame Cisco Employee

No, there's no way to get an

No, there's no way to get an overview of ALL Jabber users, best you can do is use CAR and then search for the users who have a Jabber device to get their individual data.

HTH

java

if this helps, please rate
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Beginner

If there is data in your CAR

If there is data in your CAR database you can query it from CLI with run sql command:

run sql car SELECT callingpartynumber, finalcalledpartynumber, user_id, origdevicename, duration, origjitter, origlatency, orignumberpacketssent FROM car:tbl_billing_data WHERE origdevicename LIKE 'BOT%'

This for example gives you all records for devicenames that begins with BOT 

Use with caution.

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Beginner

Many thanks Rok,

Many thanks Rok,

Is there any reference for learning more on the SQL statements for Jabber, please.

many thanks again.

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Beginner

There is no such thing as SQL

There is no such thing as SQL for Jabber. It is just database you query.

I am sure you can find a lot of documentation and examples on the net.

You can start playing around from here:

http://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/117726-technote-cucm-00.html

Also a lot of info in this forum.

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Beginner

Hi Muhammad,

Hi Muhammad,

you should try IR Prognosis for UC (www.ir.com). That should give you your statistics.

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Enthusiast

Re: Hi everyone,

Check AVOTUS. They can track Jabber activity.

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Beginner

Did you find a way to

Did you find a way to generate and historical report of Jabber logins?

Thanks.

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Beginner

Re: Did you find a way to

I would also like to know if you found a way. 

 

I'd like to see who is actually using jabber.

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Re: Did you find a way to

You can enable Jabber to send telemetry information to Webex Control Hub. There was a recent post about this, in the past two-three weeks if memory serves me. Try to find that to get more details.

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Re: Did you find a way to