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Jabber V 9.7.1- graphic issues

alexporter92
Level 1
Level 1

‎08-04-2014 06:37 AM - edited ‎03-17-2019 04:22 PM

A user is having an issue that every time she opens Jabber, it resets the display setting below to 8 bit, which screws up the graphics.  She has to set it back to 16 or 32 for her desktop to display correctly. Anyone else having this issue; or know of a fix? We have Jabber V 9.7.1

Or is this graphics card issue?

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keglass
Level 7
Level 7

‎08-04-2014 02:06 PM

I recommend you also post this to the Cisco Technical Support Forum since this community does not provide technical support and is not staffed with technical support experts. If you think this could be a bug, then another option is to open a ticket with the Cisco Technical Assistance Center (www.cisco.com/go/support) to get expert debugging assistance.


Hope that helps.

Kelli Glass

Moderator for the Cisco Customer Communities

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