I've got a question about using CUAC Advanced client with a voice enabled the Jabber client and USB headset. The receptionist wants to be able to take and answer calls while on the move. The headset would have to trigger Jabber to answer and end the call and I am wondering if this is possible.
We know this works with an IP phone as it has the option for wireless headset Hookswitch Control but this option doesn't exist in the CSF profile template.
So, the question is, can this be done or do we have to stick with a physical phone?
Solved! Go to Solution.
The requirement can be solved by the 3rd party application "MARS Express Auto Answer" for Cisco CUCM /UCCX/ UCCE
Along with other Cisco Desk phones,the application supports Cisco Jabber Windows Client also.
PFA a short writeup on the application
For more details you can write to firstname.lastname@example.org