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Jabber Version 14.0.1- shows email as dialling option

ziqex
Level 4
Level 4

Hello,

Cisco Jabber Version 14.0.1.55914 Build 305914 is showing email as one of the dialling options for the user contact. Please advise how to remove it.

I have checked in jabber-config-defaults.xml but not sure which parameter is responsible for it.

Thank you.

Regards,

Daniel

9 Replies 9

Vinod.s
Level 3
Level 3

parameter <enablesipuridialing> changed to TRUE as default value.

Change it back to false in your jabber-config.xml and let me know if it resolved..

 

<enablesipuridialing> doesn't exist in jabber-config-defaults.xml

 

Thanks

You have to add this parameter and make if false .

What's the correct format? I have added it to the last line as shown below but still can see email in the contact list. Jabber was restarted. Thank you.

 

<userConfig name ="SaveConversationsOnClose" value="DEFAULT"/>
<!-- VoicemailService -->
<userConfig name="VVM_Mailstore_CookieCacheDir" value=""/>
<userConfig name="VVM_Mailstore_PollingInterval" value="60"/>
<!-- Contacts -->
<userConfig name="ShowContactPictures" value="TRUE"/>
<userConfig name="VideoCallAlwaysOnTop" value="FALSE"/>
<userConfig name="AlertOnAvailableEnabled" value="TRUE"/>
<userConfig name="EnableAccessoriesManager" value="TRUE"/>
<userConfig name="BlockAccessoriesManagerPlugins" value=""/>
<userConfig name="ContactCardOnHover" value="TRUE"/>

<!-- Telemetry -->
<userConfig name="TelemetryEnabled" value="TRUE"/>
<userConfig name="TelemetryEnabledUserPreference" value="TRUE"/>
<!-- Location -->
<userConfig name="Location_Enabled" value="TRUE"/>
<userConfig name="Location_Mode" value="Enabled"/>
<userConfig name="Location_Matching_Mode" value="MacAddressOnly"/>

<userConfig name="EnableChats" value="TRUE"/>
<userConfig name="ShowRecentsTab" value="TRUE"/>

<!-- Show Errors MessageBox for Screen Reader-->
<userConfig name="ScreenReaderShowErrors" value="TRUE"/>
<enablesipuridialing> value="FALSE"/>

</Jabber>

Before making changes globally I wanted to test it on test machine and e.g. use local file.

 

Is there option to test it first? thanks

I was able to test it.

I have uploaded file with the below lines to tftp. 

<?xml version="1.0" encoding="UTF-8"?>

-<config version="1.0">-<Policies>

<EnableSIPURIDialling>false</EnableSIPURIDialling>

</Policies>

</config>

I have restarted the TFTP servers.

Finally, to the Cisco Support Field I have added configurationfile=jabber-emaildialin.xml

Dial in by email was not displaying any longer. ctrl + shift +d can be used to verify which jabber config file is used by the app.

Thank you.

 

 

As you caught, they spelled dialing with two Ls for whatever reason on that parameter.

 

If it's enabled you're seeing the Directory URI configured for the user, which does require a little bit of setup to use if you wanted to use it with your system, and is somewhat handy.

 

I recommend considering it, if only that with the prevalence of team workspace applications like Webex, MS Teams, Slack, etc (even Jabber IM if you're using that), a contact is identity-centric instead of telephone number. Its not a bad way to introduce this concept.

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