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Beginner

Jabber Win Mobility

Hi,

we configured the ability to a user receíve the calls in Jabber for windows but at the same time the possibility to answer in a mobile phone, SNR.

When the call is answered in the remote destination and hanged up, we have the possibility to resume the call on jabber, but when the call is answered in jabber we don't have any possibility to resume the call to the remote destination. In deskphone there is the softkey "mobility" but in jabber we don't have.

How can we solve this? It's possible? The cisco movies show that functionality.

 

 

regards

Paulo Ferreira

4 REPLIES 4
Highlighted
Cisco Employee

Hi Paulo,

Hi Paulo,

It is not supported in jabber for windows, see below.

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuv02798/?referring_site=bugquickviewredir

JB

Highlighted
Beginner

Hello Jitender,

Hello Jitender,

thanks for your answer.

But there is a way to do it from another way?

I'm asking because of this video (min 2:45)

https://www.youtube.com/watch?v=clf-HqSunnw&feature=youtu.be&t=3m13s

regards

Paulo Ferreira

Highlighted
Cisco Employee

Hi Paul,

Hi Paul,

Below might help

https://supportforums.cisco.com/discussion/13022556/extend-and-connect-snr-same-user

JB

Highlighted
Cisco Employee

Also see

Also see

https://www.youtube.com/watch?v=nHvoVSKYQZI

JB

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