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jabber windows doesn't ring incoming call

ben Zecharia
Level 1
Level 1

Hello, 

 

The Jabber connected through ASA (any connect).

When the user in control on his phone everything works ,

but when he switch to CSF mode he can't get incoming calls .Out going works .

This issue occures when  you call the user from pstn and internal phones . 

 

CUCM version 9.1.2

CAPS version 9.1.1

 

 

 

Any idea? 

6 Replies 6

Jayanth Velkuri
Cisco Employee
Cisco Employee

check if you have DND enabled in the Phone page

It's no enabled 

collect cucm trace and attach here with the call details

cisco callmanager trace ? 

http://www.experts-exchange.com/Networking/Telecommunications/IP_Telephony/VoIP/Q_28174257.html

 

This is the correct answer! 

That link is dead :(