Jabber with UC560 can't call to internal extension

[Novi Indra Sari]

Hi, I have a Jabber installed on iPhone 5 connected to my UC560 through SSL VPN (AnyConnect). I can make call from internal extension (also under the same UC560) to the Jabber's extension. But the problem is I can't make call from the Jabber to the internal extension. It always gave me like 'disconnected' tone. I can ping the UC560 and the internal IP phone's ip addresses.

Does anyone have this problem? Any suggestion to solve this?

[Jorge Armijo]

Can you post the configuration?

Please capture the following debugs for a failing call:

deb voice ccapi inout

deb ccisp messages

Make sure you enable the commands on the following link to capture the debugs on the best possible way:

https://supportforums.cisco.com/docs/DOC-16310

HTH

--
Jorge Armijo

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