Hi,
I am not sure where to post this, so I'll just post it here. We often have a situation with Jabber where we would like to decline the incoming call. A situation that happens most is that you are in a Webex Meeting with the Webex app, and receive a Jabber call during that meeting. You will keep hearing the ringtone of Jabber through your headset and/or speakers, basically making you unable to continue your meeting until the caller gives up trying to reach you.
Declining calls can be configured, but only when you give the user a voicemail profile with a voicemail pilot that actually exists and picks up the call. This way you can reroute the call to voicemail when you decline the call. However, in the Netherlands most people do not use voicemail. You could set up the pilot to route to a receptionist or attendant, but then they would just try to reach you a minute later after hearing the caller ask for you.
So basically, I would like to do a feature request to enhance Jabber to allow declining calls without having a voicemail destination set up. Just giving the caller a busy tone will do the trick. This is basically what all other solutions (I'm looking at you, Skype) are doing as well.
Regards,
Ruud van Strijp
